IT Services
24/7 expert staffing
Our mission at BBC Global is to streamline your response and reporting when it comes to IT incidents, to ensure a fast resolution, one that is correctly and completely diagnosed and resolved. That's how we work to transform and create a higher end-user experience for your customers.
Free ConsultationTechnical Backing Services
We serve several global businesses that trust BBC Global with their technical backing needs. Whether it's help with computers, cell phones, software, etc. our tech professionals providers can address all of your software and hardware support requirements. Our first priority is rapid response to ensure good customer experiences minimizing any downtime if/when they occur. Support services include:
Level 1 Support Services
- done Call escalation
- done Call logging services
- done Relaying scripted solutions
- done Information capturing
Level 2 Support Services
- done Instant analysis of points and fast isolation
- done System utilization guidelines and recommendation
- done Database Upgradation assistance
- done Escalation management
- done Step-by-step troubleshooting advice
Remote IT Support Services
When comfort and pace matter essentially the most to your business, our remote providers and services are exactly what your company needs. It cost-effective and secure through our safe 256-bit encrypted connections.
Our remote IT support includes:
- done Windows, Linux OS, and MAC configuration and administration support
- done Remote upkeep and administration of servers
- done Installing enterprise software program remotely and updating them frequently
- done Complete preliminary configuration and organizing of firewalls, routers, and extra safety measures
- done Server setup and maintenance
Why BBC Global
We offer a wide range of scalable, seamless, and extremely cost-effective solutions that are backed up by experience, experience that comes directly from running a technology heavy business. This gives us insight and an edge in providing IT services that are focused and grounded:
- done Options that won't drastically dip into your profit margins. You will get an extraordinary amount of value.
- done All day, every day continuous IT support from our certified engineers with know-how and debugging experience.
- done A single level of call for all IT shortcomings interruptions you could potentially face.
- done Immense amount of accountability and support for issues.
- done Always be up-to-date with the newest hardware and software.
Get started
Find out how we can start helping today:
